FHSU Student Scatcat E-Mail Lifetime Use Policy

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Computing and Telecommunication Center HelpDesk
FHSU Student Scatcat E-Mail Lifetime Use Policy

Because electronic messaging has become a mainstay in our society, Fort Hays State University now offers its current and former students free lifetime e-mail accounts. All students who enroll at FHSU are automatically issued a student Scatcat e-mail account. An account that has been activated will continue to be available even after a student is no longer enrolled.

Acceptable Use
Use of a Scatcat account implies an agreement to abide by the FHSU Computing and Telecommunication Center’s Acceptable Use of Computing Resources Policy.

Services Provided
The following e-mail will remain available on a lifetime basis: university-supported Web-based e-mail access (such as TigerTracks WebMail), POP3 and IMAP e-mail access, and e-mail forwarding. After one full fall or spring semester of non-enrollment, other Scatcat services that were provided during active enrollment (such as Web pages, remote access to restricted library resources, telnet/shell access, and login access to on-campus computer labs) are no longer available.

Account Removal and Reinstatement
Removal of an account may be requested at any time by contacting the CTC HelpDesk and providing specific information. An account may also be removed in response in violation(s) of the Acceptable Use of Computing Resources Policy. A student can request reinstatement of a discontinued Scatcat account at any time. Please note that if an account is removed for any reason, no files are retained. Therefore, if an account is reinstated, no e-mail or other files can be restored.

Username Changes

The server portion of the e-mail address cannot be changed; it will always be scatcat.fhsu.edu.

For more information about changing your Scatcat e-mail address visit our TigerTracks Username Change Information page.

Space Limits and Recommendations
We recommend that everyone with a Scatcat account check their e-mail at least once a month so they will be informed of any maintenance, service, or policy changes that may occur.

A 100 MB E-Mail Quota (Limit) applies to ALL e-mail messages (and their attachments) residing on the server. Once this quota has been reached, any new messages will be returned undeliverable. To avoid reaching this quota, messages can be deleted from the e-mail folders or transferred to the local computer. We recommend removing unnecessary messages regularly. When using POP3 settings in an e-mail program (such as Outlook Express), this can only be accomplished by configuring the program to “remove messages from the server.”

A 100 MB Data Quota (Limit) applies to the total amount of file space residing on the server for actively enrolled student accounts. This includes all Web pages and any other personal files on the server.

Support
Support for Scatcat accounts is provided through the CTC HelpDesk. All instructions, policies, notices, or other information will be posted on their Web site at www.fhsu.edu/ctc/helpdesk/. Because FHSU is unable to provide support for other e-mail systems, we cannot assist with support issues, space restrictions, spam, or other problems that can occur when using other e-mail providers. Therefore, although forwarding service is available, we recommend accessing your Scatcat account directly.

This document will be updated as needed to reflect any policy changes.

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